Witt Service – A Dependable and Customer Focussed Service

 
Witt UK service staff operate on a local as well as a global basis, providing an unrivalled range of site services.  Witt UK site engineers are backed up by highly experienced specialist engineers who can advise on construction, noise reduction, stress analysis and mechanical engineering.

 Service means providing our customers with a tailored maintenance regime to ensure optimum product performance, whilst ensuring that legislative obligations are met.  In the event of equipment malfunction, service means a fast and efficient call-out and repair process.


WHY WITT UK?

• Fast response
• Service Engineers  located throughout the UK
• Flexible Response to meet the needs and demands of your business
• Detailed service specifications
• 60+ years of experience

 Our policy is where possible to assign the same Engineer to every visit.  This ensures continuity of service and knowledge of the site and equipment.

WHAT SERVICES ARE OFFERED?

 Witt UK offers a range of services which may be tailored to meet your exact requirements.

• Programmed preventative maintenance
• Emergency call-out
• Spares support
• Repair and refurbishment
• Advice on regulatory compliance and certification for Smoke Control Systems.
• Design support
• Balancing
• Vibration Analysis
• Laser alignment
• Site Testing
• Problem Solving
• Repairs
• Energy Survey

 HOW ARE THESE SERVICES DELIVERED?

Our national network of directly employed service personnel ensures that we deliver on our promise to attend callouts within 48 hours and on average will be within 8 hours of the call being logged with the helpdesk.

 CAR PARK SMOKE CONTROL SYSTEMS

The building operator or owner is required by law to provide a suitable system of maintenance to maintain the system in an efficient state, in efficient working order and in good repair.  This is a requirement of the Regulatory Reform (Fire Safety) Order 2005.  Furthermore the DCLG Guides to the regulations suggest that “The smoke control system should be maintained by a competent person who is familiar with the fire engineering performance specifications of that specific system.”  Witt UK can advise you on the scope of these Regulations.

 The Regulations do not specify a maximum time interval for maintenance, but BS 5588-12 recommends annual maintenance of smoke control systems.

A free full system check will be carried out approximately 9 months after a Smoke Control System has been installed and commissioned by Witt UK.  Besides the opportunity to check that the system is performing as designed, this will allow for any further training of local personnel that may be necessary.  Assuming that this visit falls within the warranty period any defective parts are replaced free of charge.  A test certificate will be issued.

 To assist the building owner or operator in optimising the scheme should alterations to the building fabric or function be necessary.  If required our design teams will carry out a survey in order to achieve the optimum solution, with the backup of the know-how of the Witt Group.

 In all cases both labour and parts are covered for 12 months unless otherwise agreed.

 
QUALITY

 Quality can be defined simply as a degree of excellence and Witt UK demonstrates this throughout the entire organisation.  Our track record of commitment to quality is proven, having been awarded BS5750 Parts 1 and 2 (now ISO9001:2000), for both design and manufacture.

 An ongoing plan of investment ensures that Witt UK maintains its position as a leader in its field through the installation of sophisticated CAD/CAM systems and the most technologically advanced manufacturing equipment.

 Witt UK also invests heavily in the training and development of its entire staff.  Witt UK operates an apprentice training scheme ensuring a constant supply of highly skilled production staff and a very experienced engineering and management team.

Fans are built to meet a wide range of industry, national and international standards, including: -

General Industrial
Pharmaceutical
Off-shore
Petrochemical
Others

API673 2^nd Edition

API 560 3^RD Edition

AESS 6019 Types A B & D

BNFL NF0152/2 Type B & D

BNFL NF0152/1 Type A

ICI General Purpose EDS.MAC.03.26A

ICI Arduous Duty EDS.MAC.03.24B

Shell DEP 31.29.47.30-GEN

Lloyds Above and Below Deck

Engineers India Specifications